BuzzSumo

Matthew Rayson

The most commonly asked questions across BuzzSumo.

FAQs and Troubleshooting

BuzzSumo's plans and pricing comes with search limits. Find out what counts as a search in BuzzSumo.

How do we define a search in BuzzSumo?

BuzzSumo accepts all languages within our search fields.

What languages does BuzzSumo support?

A list of ways you can integrate BuzzSumo's data into other tools in your stack.

Can BuzzSumo be integrated with other platforms?

Information on what is calculated in Facebook metrics.

What is a "Facebook Engagement?"

"Shares" and "Engagements" are sometimes used to mean the same thing. But that's not quite right. Here, we define exactly what a "share" is.

What is a "share?"

Information on how BuzzSumo calculates the "evergreen" quality of content.

What is an "Evergreen Score"?

Information on what is calculated in Reddit metrics..

What is a "Reddit Engagement"?

We love feedback! Send us your ideas for how we can improve our product.

How can I submit a feature request?

Does BuzzSumo offer an affiliate program?

A list of social channels that BuzzSumo can gather data from in both our content and influencer databases.

What social channels does BuzzSumo work with?

Information about Instagram data in BuzzSumo.

Does BuzzSumo monitor Instagram content?

FAQs

Does BuzzSumo offer a free trial?

Exporting data is only available for paid plans.

Why can’t I export data on the free trial?

Where to find information on our pricing, plans, and features.

How much does BuzzSumo cost?

BuzzSumo offer a free trial to all new users.

Do you offer a free version of BuzzSumo?

BuzzSumo proudly provides special pricing for registered nonprofits and charities.

Do you offer discounts for nonprofits?

Is BuzzSumo not the right fit? Here's how to cancel your trial.

How do I cancel my free trial?

Trial account/Free plan/Pricing

Trending feeds are designed to show you articles driving a lot of shares quickly.

Why am I not getting any results in my Trending Feed?

How to make sure we correctly identify the person who wrote your content.

Why is the Author not showing up for my article?

Can't find an article in our database? Here are a few common reasons why.

Why can't I find my content in BuzzSumo?

Information on how we calculate engagement and shares.

Why does BuzzSumo display different engagement counts from my social plug-in?

Troubleshooting

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.