FAQs and Troubleshooting

What languages does BuzzSumo support?

BuzzSumo accepts all languages within our search fields.

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Written by Evan Ahlers
Updated over a week ago

Can BuzzSumo be integrated with other platforms?

A list of ways you can integrate BuzzSumo's data into other tools in your stack.

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Written by Evan Ahlers
Updated over a week ago

What is a "Facebook Engagement?"

Information on what is calculated in Facebook metrics.

Written by Matthew Rayson
Updated over a week ago

What is the BuzzSumo Chrome Extension?

Check the share counts of any article while browsing the web.

Written by Matthew Rayson
Updated over a week ago

What is a "share?"

"Shares" and "Engagements" are sometimes used to mean the same thing. But that's not quite right. Here, we define exactly what a "share" is.

Written by Matthew Rayson
Updated over a week ago

What is an "Evergreen Score"?

Information on how BuzzSumo calculates the "evergreen" quality of content.

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Written by Evan Ahlers
Updated over a week ago

What is a "Reddit Engagement"?

Information on what is calculated in Reddit metrics..

Written by Matthew Rayson
Updated over a week ago

How can I submit a feature request?

We love feedback! Send us your ideas for how we can improve our product.

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Written by Evan Ahlers
Updated over a week ago

Does BuzzSumo offer an affiliate program?

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Written by Evan Ahlers
Updated over a week ago

What social channels does BuzzSumo work with?

A list of social channels that BuzzSumo can gather data from in both our content and influencer databases.

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Written by Evan Ahlers
Updated over a week ago

Does BuzzSumo monitor Instagram content?

Information about Instagram data in BuzzSumo.

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Written by Evan Ahlers
Updated over a week ago

Does BuzzSumo offer a free trial?

Written by Alexis Lee
Updated over a week ago

Why can’t I export data on the free trial?

Exporting data is only available for paid plans.

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Written by Evan Ahlers
Updated over a week ago

How much does BuzzSumo cost?

Where to find information on our pricing, plans, and features.

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Written by Evan Ahlers
Updated over a week ago

Do you offer a free version of BuzzSumo?

BuzzSumo offers a limited free plan that provides users with limited search results.

Written by Matthew Rayson
Updated over a week ago

Do you offer discounts for nonprofits?

BuzzSumo proudly provides special pricing for registered nonprofits and charities.

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Written by Evan Ahlers
Updated this week

How do I cancel my free trial?

Is BuzzSumo not the right fit? Here's how to cancel your trial.

Written by Matthew Rayson
Updated over a week ago

Why am I not getting any results in my Trending Feed?

Trending feeds are designed to show you articles driving a lot of shares quickly.

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Written by Evan Ahlers
Updated over a week ago

Why is the Author not showing up for my article?

How to make sure we correctly identify the person who wrote your content.

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Written by Evan Ahlers
Updated over a week ago

Why can't I find my content in BuzzSumo?

Can't find an article in our database? Here are a few common reasons why.

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Written by Evan Ahlers
Updated over a week ago

Why does BuzzSumo display different engagement counts from my social plug-in?

Information on how we calculate engagement and shares.

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Written by Evan Ahlers
Updated over a week ago