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FAQs and Troubleshooting
FAQs and Troubleshooting
The most commonly asked questions across BuzzSumo.
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21 articles in this collection
Written by
Matthew Rayson
and
Evan Ahlers
FAQs
What languages does BuzzSumo support?
BuzzSumo accepts all languages within our search fields.
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Written by
Evan Ahlers
Updated over a week ago
Can BuzzSumo be integrated with other platforms?
A list of ways you can integrate BuzzSumo's data into other tools in your stack.
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Written by
Evan Ahlers
Updated over a week ago
What is a "Facebook Engagement?"
Information on what is calculated in Facebook metrics.
Written by
Matthew Rayson
Updated over a week ago
What is the BuzzSumo Chrome Extension?
Check the share counts of any article while browsing the web.
Written by
Matthew Rayson
Updated over a week ago
What is a "share?"
"Shares" and "Engagements" are sometimes used to mean the same thing. But that's not quite right. Here, we define exactly what a "share" is.
Written by
Matthew Rayson
Updated over a week ago
What is an "Evergreen Score"?
Information on how BuzzSumo calculates the "evergreen" quality of content.
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Written by
Evan Ahlers
Updated over a week ago
What is a "Reddit Engagement"?
Information on what is calculated in Reddit metrics..
Written by
Matthew Rayson
Updated over a week ago
How can I submit a feature request?
We love feedback! Send us your ideas for how we can improve our product.
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Written by
Evan Ahlers
Updated over a week ago
Does BuzzSumo offer an affiliate program?
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Written by
Evan Ahlers
Updated over a week ago
What social channels does BuzzSumo work with?
A list of social channels that BuzzSumo can gather data from in both our content and influencer databases.
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Written by
Evan Ahlers
Updated over a week ago
Does BuzzSumo monitor Instagram content?
Information about Instagram data in BuzzSumo.
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Written by
Evan Ahlers
Updated over a week ago
Trial account/Free plan/Pricing
Does BuzzSumo offer a free trial?
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Written by
Evan Ahlers
Updated over a week ago
Why can’t I export data on the free trial?
Exporting data is only available for paid plans.
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Written by
Evan Ahlers
Updated over a week ago
How much does BuzzSumo cost?
Where to find information on our pricing, plans, and features.
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Written by
Evan Ahlers
Updated over a week ago
Do you offer a free version of BuzzSumo?
BuzzSumo offers a limited free plan that provides users with limited search results.
Written by
Matthew Rayson
Updated over a week ago
Do you offer discounts for nonprofits?
BuzzSumo proudly provides special pricing for registered nonprofits and charities.
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Written by
Evan Ahlers
Updated over a week ago
How do I cancel my free trial?
Is BuzzSumo not the right fit? Here's how to cancel your trial.
Written by
Matthew Rayson
Updated over a week ago
Troubleshooting
Why am I not getting any results in my Trending Feed?
Trending feeds are designed to show you articles driving a lot of shares quickly.
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Written by
Evan Ahlers
Updated over a week ago
Why is the Author not showing up for my article?
How to make sure we correctly identify the person who wrote your content.
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Written by
Evan Ahlers
Updated over a week ago
Why can't I find my content in BuzzSumo?
Can't find an article in our database? Here are a few common reasons why.
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Written by
Evan Ahlers
Updated over a week ago
Why does BuzzSumo display different engagement counts from my social plug-in?
Information on how we calculate engagement and shares.
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Written by
Evan Ahlers
Updated over a week ago