FAQs and Troubleshooting

What languages does BuzzSumo support?

BuzzSumo accepts all languages within our search fields.

Written by Eric deLima Rubb
Updated over a week ago

Can BuzzSumo be integrated with other platforms?

A list of ways you can integrate BuzzSumo's data into other tools in your stack.

Written by Eric deLima Rubb
Updated over a week ago

What is a "Facebook Engagement?"

Information on what is calculated in Facebook metrics.

Written by Matthew Rayson
Updated over a week ago

What is the BuzzSumo Chrome Extension?

Check the share counts of any article while browsing the web.

Written by Matthew Rayson
Updated over a week ago

What is a "share?"

"Shares" and "Engagements" are sometimes used to mean the same thing. But that's not quite right. Here, we define exactly what a "share" is.

Written by Matthew Rayson
Updated over a week ago

What is an "Evergreen Score"?

Information on how BuzzSumo calculates the "evergreen" quality of content.

Written by Eric deLima Rubb
Updated over a week ago

What is a "Reddit Engagement"?

Information on what is calculated in Reddit metrics..

Written by Matthew Rayson
Updated over a week ago

How can I submit a feature request?

We love feedback! Send us your ideas for how we can improve our product.

Written by Eric deLima Rubb
Updated over a week ago

Does BuzzSumo offer an affiliate program?

Written by Eric deLima Rubb
Updated over a week ago

What social channels does BuzzSumo work with?

A list of social channels that BuzzSumo can gather data from in both our content and influencer databases.

Written by Eric deLima Rubb
Updated over a week ago

Does BuzzSumo crawl Facebook profiles or Facebook groups?

Written by Alexis Lee
Updated over a week ago

Does BuzzSumo monitor Instagram content?

Information about Instagram data in BuzzSumo.

Written by Eric deLima Rubb
Updated over a week ago

Does BuzzSumo offer a free trial?

Written by Alexis Lee
Updated over a week ago

Why can’t I export data on the free trial?

Exporting data is only available for paid plans.

Written by Eric deLima Rubb
Updated over a week ago

How much does BuzzSumo cost?

Where to find information on our pricing, plans, and features.

Written by Eric deLima Rubb
Updated over a week ago

Do you offer a free version of BuzzSumo?

BuzzSumo offers a limited free plan that provides users with limited search results.

Written by Matthew Rayson
Updated over a week ago

Do you offer discounts for nonprofits?

BuzzSumo proudly provides special pricing for registered nonprofits and charities.

Written by Eric deLima Rubb
Updated over a week ago

How do I cancel my free trial?

Is BuzzSumo not the right fit? Here's how to cancel your trial.

Written by Matthew Rayson
Updated over a week ago

Why am I not getting any results in my Trending Feed?

Trending feeds are designed to show you articles driving a lot of shares quickly.

Written by Eric deLima Rubb
Updated over a week ago

Why can't I find a specific Facebook page in BuzzSumo?

Information on how we crawl Facebook pages.

Written by Eric deLima Rubb
Updated over a week ago

Why is the Author not showing up for my article?

How to make sure we correctly identify the person who wrote your content.

Written by Eric deLima Rubb
Updated over a week ago

Why can't I find my content in BuzzSumo?

Can't find an article in our database? Here are a few common reasons why.

Written by Eric deLima Rubb
Updated over a week ago

Why does BuzzSumo display different engagement counts from my social plug-in?

Information on how we calculate engagement and shares.

Written by Eric deLima Rubb
Updated over a week ago

Why can't I find an influencer's email address?

Information on reaching out to Influencers in BuzzSumo.

Written by Eric deLima Rubb
Updated over a week ago